Customer Service Team

Pacific Trust Bank
Customer Service Management Team

For immediate assistance, or to reach any of the Bank's officers and employees, please call us at (877) 441-BANK.

If our staff is unable to resolve a customer service issue to your satisfaction, please contact the appropriate Branch Manager, our Senior Vice President of Branch Operations, or the Bank's President & CEO. Providing quality customer service is our top priority.

	Chula Vista Branch (619) 498-0081 279 F Street, Chula Vista, CA Vice President - Branch Manager Caroline Lanclos Ext. 3437 Cell Phone: 619-840-0716
	Clairemont Mesa Branch (858) 715-9050 5508 Balboa Avenue, San Diego, CA Vice President - Branch Manager Patsy Adair Ext. 6000 Cell Phone: 619-840-0754
	El Cajon Branch (858) 673-1150 350 Fletcher Parkway, El Cajon, CA Vice President - Branch Manager Deanna Mummert Ext. 3000 Cell Phone: 619-241-3496
	Rancho Bernardo Branch (858) 673-1150 16536 Bernardo Center Drive, San Diego, CA Vice President - Branch Manager Jason Salazar Ext. 6100 Cell Phone: 858-229-7164
	Temecula Branch (951) 699-9091 27425 Ynez Road, Temecula, CA Vice President - Branch Manager Monique Lambert Ext. 3500 951-699-9091, Cell Phone: 951-751-7300
	Riverside Branch (951) 352-5980 5030 Arlington Avenue, Riverside, CA Vice President - Branch Manager Stephanie Ruiz Ext. 5020 Cell Phone: 909-816-9200
	Telephone Banking Center (877) 441-BANK Vice President - Branch Manager Karen McManus Ext. 4450 Cell Phone: 619-840-0783
	Senior Vice President - Branch Operations Rachel Carrillo Ext. 4004 Cell Phone: 619-838-7963
	Pacific Trust Bank President and CEO Hans Ganz Ext. 4000 Cell Phone: 619-992-9226