Stop Payment Requests

Note: You can initiate a stop payment request on your personal checking account items online through our HomeAcess online banking system. However, written confirmation must be received by the Bank. Below are instructions for completion of forms that must be completed and delivered to the Bank for stop payment requests.

Checking Account Stop Payment Order Instructions

Complete the Exact Stop Payment form to “prevent” a check or series of checks from clearing your account.

Stop payment orders will remain on your account for six months. A $20 fee will apply for placing a stop payment on a single check or range of sequential checks; and a $10 fee may apply to remove the stop order.

To finalize the stop payment process, this form must be signed and sent to the Bank within 10 days of placing the order verbally.

Stop Payment Request Form
BILL PAYER

Complete the Bill Payer Stop Payment Request form in order to stop payments sent out via paper check from our online bill payer service. (It is necessary to call our customer service to verify “how” the payment was sent; electronically dispersed payments cannot be stopped.)

Fill-out the primary information: name, account number, amount, “payable to”, reason for stop, date of withdrawal, & check which plan of action you’re taking and sign the form. Once the form has been completed it can be faxed to our branch operations department at: (619) 427-2267, but the original must be received within 10 business days either by dropping it by a branch location nearest you or via the postal system.

There is an $18 fee associated with this stop request.

Stop Payment Order Instructions for OFFICIAL BANK CHECKS

Complete the Declaration of Lost Bank Check and the Indemnity Bond for Lost Instruments forms to “prevent” an "official bank check" (a check issued directly by Pacific Trust Bank) from being paid.

Please note that bank checks can only be “blocked” if they have been lost, stolen, or destroyed.

A $20 fee will apply for blocking a bank check; and a $10 fee may apply to remove the block order.

To finalize the process, both forms must be signed, notarized, and sent to the Bank before the block can be placed. Bank checks cannot be refunded or replaced until 90 days after the issue date.

If you have any questions about completing your forms or regarding any of Pacific Trust Bank's products or services, please call us during business hours at (877) 441-BANK, or e-mail us at mail@pacifictrustbank.com.

Please note: You must have either Adobe Acrobat Reader to view these forms. If you do not have Adobe Acrobat Reader ®, click here for a free software download.